How do I report a lost or found item? 

If you wish to report a lost or found item, please contact our customer service on 800-UDRIVE or send an email to customerservice@udrive.ae for help.

 

What proof do I need to provide to collect a lost item? 

To claim a lost item, you are required to provide proof of identification.

 

In case you are not able to collect the item yourself, you may send us a NOC (No objection certificate) to customerservice@udrive.ae which includes: 

 

1. Name and contact details of the person who will collect the items 

2. Valid proof of identification.

 

All lost and found items should be collected by the owner within 7 days from the day they were retrieved or found.