Cleaning Penalties
Tier 1 Trashing the car with dry litter: -
| 100 AED |
Tier 2 Trash, stains, or items which require time and effort to clean the car. Pet hair, cigarette ash, food that stains the seat or the interior. Wet trash etc | 100-400 AED |
Tier 3 Requires Deep Cleaning Internal and/or external.
Stains in multiple areas of the car, Hard to clean stains, Liquid stains, Wet food stains, Trashing cars with odor-causing items. | 450 AED |
*Udrive reserves the right to impose a cleaning penalty of any tier based on its discretion.
Parking Penalties
Relocation fee if the trip has ended in the operating city of the car inside a
| 200 AED |
Relocation fee if the trip has ended outside the city of the car. Eg: Trip started from Dubai and terminated in AbuDhabi |
350 AED |
* Please refer to our Parking structure
Other Penalties
Drained battery (Due to leaving the headlights on) | 100 AED |
Drained + Replacement of battery | 300 AED Or Actual cost of battery (whichever is lower) |
Returning the car with a fuel level under 15% | 100 AED |
Lost Keys | Actual Cost of key + 200 AED |
Unsecured Vehicle
| 125 AED |
Smoking inside the vehicle (leaving ash, cigarette buds) | 500 AED |
Fees
Monthly Membership | Free |
Application / Joining Fee | Free |
Trip Fee | 5 AED |
Admin fees for Fines Less than or equal to 200 AED | 50 AED |
Admin Fee for any Fines between 201 AED to 1000 AED | 100 AED |
Admin Fee for any Fines greater than or equal to 1001 AED | 200 AED |
Admin Fee for Salik or any tollgate | 1.5 AED |
An additional fee for not providing a police report will be charged in case of an accident | 500 AED |
If the car is impounded by the police or any other government authorities, udrive shall levy an admin fee, towing charges. | Admin fee+ Towing Charges + Actual penalty and/or Fine |
Roadside Assistance fees/ Towing and recovery fee
| 350 AED |
Excess Loss of Use/Loss of revenue per Day
| Actual Daily rental price of the car |
Excess Amount in case of Accident (Please note that Udrive reserves the right to charge damage according to its own judgment) | Up to 4000 AED |
Excess Amount in case of Accidents with the driver under 25 years or unauthorized driver | 4000 AED +20% of the total claim |
Excess Amount in case of Accidents (Total Loss) | 4500 AED |