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Who can drive a Udrive car?
Who can use my udrive account?
Can I drive to any other emirate?
Can I drive the car outside the UAE?
How do I rent a car?
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How can I cancel a reservation?
Can my children ride with me?
How do I keep the car when I need it again or stopover?
For how long can I reserve a car?
Can I take my pet in a Udrive?
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When will the toll charges be processed?
Udrive Penalty, Fees and Fines
Udrive Penalties and Fees
Signup and activation
What all documents do I need to register with Udrive?
Which countries driving license is accepted by Udrive?
Is there a minimum age to register and book a car?
Can I use Udrive as a tourist in the UAE?
Do I pay any membership fees?
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Billing and Payment Methods
Who pays the Salik?
What is the excess fee and when does it apply?
When do I get billed?
What happens if I get a fine during my journey?
How do I pay fines?
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Trip Related Queries
Can I park inside the Malls or Airports ?
Can I park Abu Dhabi Fleet in Dubai and vice versa?
What are the fixed stations for Sharjah/Ajman cars?
Where can I park the car?
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Who pays for the fuel?
Do I get compensated if I refuel the car?
What happens if I return the car low on fuel?
What if VIP tag is not working ?
Vehicle Related Queries
What if the car is not opening through the mobile app?
What if I forget to end my trip and return the key into the terminal?
What happens if I return the car dirty from inside?
What if I have trouble locating the car?
Damages and Accidents
What if the car is low on fuel before starting a trip?
What do I do in case of an accident
What do I do in case if the car's interior is damaged?
Do you have road side assistance?
Could not upload Damage Report on the app?
View all 6
Udrive Promo and Discount
Udrive Discounts and promotions
UPDATED CORPORATE DISCOUNTS (Jan 2023-Present)
How do I get a referral credits?
How do I apply a discount/promo code?
How do i get the free Udrive registration credits?
How can i use my friends referral code?
Station based fleet
Station based cars Dubai
How do I reserve a car?
How do I enter this promo code?
Where can I start and end my trip?
Can I take this vehicle to anywhere in the city?
What if I can’t find parking in the station when I want to end the trip?