Account Management

Why is my Udrive account blocked?
Your account may be blocked for unpaid dues, expired documents, or violation of Udrive's terms and conditions.
Fri, 27 Dec, 2024 at 12:25 PM
How do I unblock my account?
For payment issues, settle the pending balance through the app, and your account will be activated immediately. For expired documents, upload the updated do...
Fri, 27 Dec, 2024 at 12:26 PM
How do I deactivate my account?
You can request account deactivation through the app or by contacting Udrive support 800 837483 or email [email protected] for assistance. The proce...
Fri, 27 Dec, 2024 at 12:31 PM
Will my data be retained after I deactivate my account?
No, your data will be deleted once your account is deactivated, except for information required by law for legal or operational purposes.
Fri, 27 Dec, 2024 at 12:35 PM
How do I update my payment details?
Go to the account details section in the app, then select Payment Profile to add or update your card details.
Fri, 27 Dec, 2024 at 12:36 PM
What type of payment method does Udrive accept?
Udrive accepts Visa and MasterCard credit or debit cards, which can be added directly through the app. International bank cards are also accepted but may re...
Fri, 27 Dec, 2024 at 12:43 PM