Udrive UAE

FAQs 19

• Who can drive a Udrive car?
• Who can use my udrive account?
• Can I drive to any other emirate?
• Can I drive the car outside the UAE?
• How do I rent a car?

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Trips 7

• How can I cancel a reservation?
• Can my children ride with me?
• How do I keep the car when I need it again or stopover?
• For how long can I reserve a car?
• Can I take my pet in a Udrive?

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Udrive Pricing 2

• Full Pricing
• When will the toll charges be processed?

Udrive Penalty, Fees and Fines 2

• Udrive Penalties and Fees
• Fees

Signup and activation 8

• What all documents do I need to register with Udrive?
• Which countries driving license/permit is accepted by Udrive?
• Is there a minimum age to register and book a car?
• Can I use Udrive as a tourist in the UAE?
• Do I pay any membership fees?

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Billing and Payment Methods 7

• Who pays the Salik?
• What is the excess fee and when does it apply?
• When do I get billed?
• What happens if I get a fine during my journey?
• How do I pay fines?

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Parking 4

• Where can I park the car?
• Can I park inside the Malls or Airports ?
• Can I park Abu Dhabi Fleet in Dubai and vice versa?
• What if I park the car in a payable zone and end my trip?

Refuel 3

• Who pays for the fuel?
• What happens if I return the car low on fuel?
• What if VIP tag is not working ?

Technical 4

• What if the car is not opening through the mobile app?
• What if I forget to end my trip and return the key into the terminal?
• What happens if I return the car dirty from inside?
• What if I have trouble locating the car?

Damages and Accidents 7

• Collision damage waiver | Full insurance coverage
• What if the car is low on fuel before starting a trip?
• What do I do in case of an accident
• What do I do in case if the car's interior is damaged?
• Do you have road side assistance?

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Udrive Discounts and promotions 7

• Hyundai i10 Promotion | Win 1 day free Dodge Charger
• How do I apply a community code?
• UPDATED CORPORATE DISCOUNTS (April 2023-Present)
• How can i use my friends referral code?
• How do I get a referral credits?

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Station based cars Dubai 6

• How do I reserve a car?
• How do I enter this promo code?
• Where can I start and end my trip?
• Can I take this vehicle to anywhere in the city?
• What if I can’t find parking in the station when I want to end the trip?

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