Pricing and Payments

How much does it cost to rent a Udrive vehicle?
Udrive offers flexible rental packages, including per-minute, hourly, daily, weekly, and monthly options. You can view the pricing for all cars and packages...
Fri, 27 Dec, 2024 at 2:00 PM
How is the rental charged (per minute, per hour, per day)?
Rentals are pre-charged based on the package you select before starting your trip. The chosen package—whether per minute, hourly, or daily—will apply. If yo...
Fri, 27 Dec, 2024 at 2:03 PM
What additional charges might apply?
Additional charges include Salik or DARB tolls, fines, unauthorized parking penalties, cleaning fees, and late return charges.
Fri, 27 Dec, 2024 at 2:03 PM
What happens if I exceed the allowed kilometers?
Extra charges will apply for every kilometer exceeding the allocated limit for the chosen rental package.
Fri, 27 Dec, 2024 at 2:04 PM
Can the kilometers allocated in the rental package be rolled over or combined?
No, the kilometers in each rental package are separate. Unused kilometers from one period won’t carry over to the next, and any extra kilometers used in one...
Fri, 27 Dec, 2024 at 2:13 PM
Do customers pay for Salik or DARB toll gates?
Yes, Salik or DARB toll charges are invoiced separately on your final bill.
Fri, 27 Dec, 2024 at 2:16 PM
What happens if my payment is declined?
You’ll get a notification in the app or via email about the declined payment. Update your payment details in the app and settle the pending amount to contin...
Fri, 27 Dec, 2024 at 2:22 PM
How do I pay fines or penalties?
Fines or penalties will be charged directly to your registered payment method, and you will be notified via email.
Fri, 27 Dec, 2024 at 2:23 PM
Will I be notified if I get any fines?
Yes, you will be notified via email after the fine has been charged to your account.
Fri, 27 Dec, 2024 at 2:24 PM
Are there any discounts or promotions available?
Yes, Udrive offers discounts and promotions from time to time. You can find them in the app or receive updates through in-app notifications.
Fri, 27 Dec, 2024 at 2:29 PM