What happens to my account if my payment is declined?

What happens to my account if my payment is declined? Print

Modified on: Thu, 26 Oct, 2023 at 12:30 PM

If you have a failed transaction on your account, you will not be able to book a vehicle with Udrive.

Please follow the instructions below to remove the hold on your account:

Step 1: Click on the in-app notification

Step 2: Select preferred card

Step 3: Click "Pay now"

*Account activation occurs automatically after a successful payment.

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