FAQs
Does Udrive have an age restriction? Drivers must be aged 21 and over. What is your driving licence requirements? Drivers must hold a valid UAE dri...
Thu, 9 Nov, 2023 at 5:57 PM
In accordance with UAE vehicle rental laws only the approved customer can drive the vehicle. Failure to comply will result in fines/penalties.
Thu, 9 Nov, 2023 at 6:33 PM
While in an active reservation you can drive anywhere but the app will not allow you to end the trip outside of the city/zone you started your rental. ...
Mon, 16 Sep, 2024 at 9:41 AM
No. Udrive vehicles can only be used in the UAE.
Thu, 9 Nov, 2023 at 5:47 PM
Rent a Udrive vehicle in 4 easy steps: Log in to the Udrive app. Choose a car on the map and click “Reserve Now" to reserve the car for 15 minut...
Wed, 8 May, 2024 at 10:20 AM
How do I check how much credit I have in my wallet? Select the menu option on the mobile application where you will find your available credit balance. ...
Thu, 9 Nov, 2023 at 5:48 PM
How do I report a lost or found item? If you wish to report a lost or found item, please contact our customer service on 800-UDRIVE or send an email to c...
Thu, 9 Nov, 2023 at 5:54 PM
Yes. Please remember Udrive will not be liable for the cost of the valet. Please click here to learn more about the parking we covered while in a trip.
Mon, 11 Dec, 2023 at 3:38 PM
What is a reservation? A reservation is when you temporarily reserve a car for a 15 min period which will allow you to locate the car before starting th...
Thu, 9 Nov, 2023 at 5:55 PM
You must have at least 6 months driving experience to rent a car with Udrive in the UAE or your home country. Please click here to see the list of coun...
Thu, 9 Nov, 2023 at 6:10 PM