I am a new driver, can i rent a Udrive car?
To signup for a Udrive account, you must have a driving license that is at least 6 months old. If you are a new driver in UAE but have been driving in your ...
Mon, 16 Jan, 2023 at 3:28 PM
What happens to my account if my payment has been declined?
In the event of a failed transaction or charge, Udrive will exercise its right to block your Udrive account until all outstanding invoices are paid. Incase ...
Fri, 20 Jan, 2023 at 3:03 PM
Why is my udrive account blocked?
Your udrive account maybe blocked for any of the following reasons:- You have Unpaid invoices Your credit/debit card details are incorrect or inactive U...
Thu, 12 May, 2022 at 12:50 PM
How can I reset/change password from the app?
Udrive might require you to reset your password to ensure security of your account from time to time.  Please follow the steps mentioned below :- A ...
Fri, 20 Jan, 2023 at 3:12 PM
What is "HATTA round trip package"?
  Introduction  Udrive in partnership with Dubai RTA is launching a one-of-a-kind program called 'Hatta Cars' to promote HATTA along with ...
Wed, 25 Jan, 2023 at 3:53 PM
I have forgotten my password how do i reset it?
Wed, 11 Jan, 2023 at 3:14 PM
How can I resubmit my documents?
If your documents are expired or if we have requested you to reupload them for any reason, you must resubmit your documents through the Udrive app.  Tap...
Mon, 30 Jan, 2023 at 2:15 PM
Does Udrive offer insurance?
Yes, we offer free basic insurance for our vehicles. You might choose to pay a small fee for a collision damage waiver (CDW) if you want an additional peace...
Sat, 29 Apr, 2023 at 1:05 PM