FAQs
If you have a failed transaction on your account, you will not be able to book a vehicle with Udrive. Please follow the instructions below to remove th...
Thu, 26 Oct, 2023 at 12:30 PM
Your Udrive account maybe blocked for any of the following reasons: - You have Unpaid invoices Your credit/debit card details are incorrect or inactiv...
Thu, 9 Nov, 2023 at 6:11 PM
Udrive might require you to reset your password to ensure security of your account from time to time. Please follow the steps mentioned below: - A s...
Wed, 25 Oct, 2023 at 6:26 PM
On the login screen, you can choose the "forgot password" option and then follow to the directions listed below.
Thu, 9 Nov, 2023 at 6:12 PM
If your documents are expired or if we have requested you to reupload them for any reason, you must resubmit your documents through the Udrive app. Tap...
Thu, 9 Nov, 2023 at 6:13 PM
All Udrive vehicles come with comprehensive car insurance. In the event of an accident please secure a valid police report. Udrive shall be able to cla...
Thu, 9 Nov, 2023 at 6:14 PM
Only the registered customer is eligible to drive the Udrive vehicle. If a customer allows anyone else to operate the vehicle, they will be fined a mini...
Fri, 27 Oct, 2023 at 7:38 PM
The cars will be fully monitored by the Dubai Police.
Wed, 8 May, 2024 at 10:23 AM