Trips

How can I cancel a reservation?
You can cancel your reservation from the application.    A reservation will automatically expire if a trip is not started within 15 mins.
Thu, 9 Nov, 2023 at 6:21 PM
How long does a reservation last?
Reservations last for 15 minutes.    If you need more time to reach the vehicle, you can start a new reservation for the next 15 minutes.    Please note...
Thu, 9 Nov, 2023 at 6:21 PM
Can I take my pet inside Udrive cars?
It is strictly prohibited to carry pets in any of Udrive cars.  Additional charges will be deducted as per our terms and condition once notified.
Thu, 9 Nov, 2023 at 6:21 PM
Can I smoke inside Udrive cars?
Smoking is strictly prohibited in Udrive cars. In the event that we find any damage or detect any smell caused by smoking, you will be liable to pay for...
Thu, 9 Nov, 2023 at 6:22 PM
Will I be charged for reserving a car?
Reserving a car is free of charge.  You will only be charged once the trip is started.
Thu, 9 Nov, 2023 at 6:22 PM
When do I get charged for excess KM on daily rentals?
On daily rentals you receive 100KM, Excess KMs are charged 24 hours after the start of the rental.   If I rent a daily vehicle for more than 1 day do my K...
Thu, 9 Nov, 2023 at 6:23 PM