Signup and activation

Which documents do I need to register with Udrive?
Are you a UAE resident? If you are a UAE Resident or a Citizen (holding a Residency visa), you need to have the following documents below: 1.       ...
Thu, 7 Dec, 2023 at 6:36 PM
Which countries driving license/permit is accepted by Udrive?
What are the eligibility criteria for UAE residents?   UAE residents must hold a valid UAE driving license for at least 6 months* and Emirates ID as prima...
Fri, 12 Jan, 2024 at 2:08 PM
Is there a minimum age to register and book a car?
To rent a vehicle with Udrive you must be at least 21 years of age with at least 6 months driving experience in the UAE or your home country.    Click h...
Fri, 27 Oct, 2023 at 5:38 PM
Can Visitors or Tourists use Udrive?
Visitors or Tourists are eligible to rent a vehicle from Udrive as long as you meet the following criteria:  1. 21 years old or above  2. 6 months driv...
Fri, 27 Oct, 2023 at 5:58 PM
Do I pay any membership fees?
We do not charge our members any membership fees or deposits.    We may charge you a refundable fee of 5 AED to verify your payment method, which will i...
Fri, 27 Oct, 2023 at 6:01 PM
What are your terms and conditions?
You can find our terms and conditions by clicking here.
Fri, 27 Oct, 2023 at 6:03 PM
How long will it take to verify my account?
We require up to 4 hours to verify and activate your account upon receiving all valid documents.   If in case your documents aren't valid or incomplet...
Fri, 27 Oct, 2023 at 6:12 PM
How do I deactivate my account?
In order to deactivate your Udrive account please send us an email on customerservice@udrive.ae.   All personal and payment details will be retained for a...
Thu, 9 Nov, 2023 at 6:26 PM