Signup and activation

Which documents do I need to register with Udrive?
Are you a UAE resident? If you are a UAE Resident or a Citizen (holding a Residency visa), you need to have the following documents below: 1.       ...
Thu, 7 Dec, 2023 at 6:36 PM
Which countries driving license/permit is accepted by Udrive?
What are the eligibility criteria for UAE residents?   UAE residents must hold a valid UAE driving license for at least 6 months* and Emirates ID as prima...
Thu, 6 Jun, 2024 at 4:12 PM
Is there a minimum age to register and book a car?
To rent a vehicle with Udrive you must be at least 21 years of age with at least 6 months driving experience in the UAE or your home country.    Click h...
Fri, 27 Oct, 2023 at 5:38 PM
Can Visitors or Tourists use Udrive?
Visitors or Tourists are eligible to rent a vehicle from Udrive as long as you meet the following criteria:  1. 21 years old or above  2. 6 months driv...
Fri, 27 Oct, 2023 at 5:58 PM
Do I pay any membership fees?
We do not charge our members any membership fees or deposits.    We may charge you a refundable fee of 5 AED to verify your payment method, which will i...
Fri, 27 Oct, 2023 at 6:01 PM
What are your terms and conditions?
You can find our terms and conditions by clicking here.
Fri, 27 Oct, 2023 at 6:03 PM
How long will it take to verify my account?
We require up to 4 hours to verify and activate your account upon receiving all valid documents.   If in case your documents aren't valid or incomplet...
Fri, 27 Oct, 2023 at 6:12 PM
How do I deactivate my account?
In order to deactivate your Udrive account please send us an email on customerservice@udrive.ae.   All personal and payment details will be retained for a...
Thu, 9 Nov, 2023 at 6:26 PM
What is the RTA's "Golden Chance for driving license" initiative in Dubai and how can I get it?
The RTA's "Golden Chance" initiative allows eligible residents to skip driving license classes and go directly to the final road test. This of...
Thu, 13 Jun, 2024 at 10:32 AM