What do I do if I am involved in an accident? 


In case of an accident, please ensure first your own safety and then the safety of other parties involved. 


Please inform the police by contacting 999 and the ambulance service if required.


What are the next steps? 


  1. Contact us on 800 – UDRIVE to inform us of the accident.
  2. It is legally required in the UAE to obtain a police report for any accident involving a vehicle.
  3. We will process the accident and excess charges may be charged depending on the status and ruling on the police report.