What if the car does not unlock when starting my reservation?
When starting the reservation please make sure you do the following: Accept all of the terms and conditions  Ensure you have a valid payment method with ...
Thu, 9 Nov, 2023 at 7:51 PM
How do I end my trip?
When ending your reservation please ensure:  The vehicle is parked in an approved Udrive parking spot (click here to learn about where you can park at the...
Tue, 9 Jul, 2024 at 5:01 PM
What happens if I return the car dirty?
If you return the vehicle with a dirty interior or exterior the customer will face a cleaning charge of up to AED 500.
Fri, 10 Nov, 2023 at 12:49 PM
What if I have trouble locating the car?
If you are facing issues locating the vehicle, please follow the troubleshooting steps below:  Ensure that the Data and Location Services are enabled on y...
Fri, 10 Nov, 2023 at 1:14 PM