Udrive UAE

Refunds take 5-7 business days to be processed back to your payment method. Credits, however, can be added immediately to your Udrive wallet.

Udrive credits in your wallet will be applied first toward your trip cost. If your total cost exceeds your available credits, the remaining amount will be c...

Yes, Udrive credits expire 1 year from the date they are added to your wallet. However, promotional credits may have a different expiration date, which will...

Yes, if a refund requires an international bank deposit, the customer is responsible for covering the associated transfer fees. This policy ensures that we ...

Yes, all Udrive prices include VAT.

  1. We charge a trip fee starting from AED 6 per trip.  2. Admin fees of up to AED 200 per fines.  3. Starting from AED 4 amount per Salik charge and an...

Yes, Udrive offers a 15% discount for Emirates and Fly Dubai Platinum cardholders. Send a copy of your card to customerservice@udrive.ae during registration...

No. The kilometers does not reset every new rental period or every new hourly package. If you're just extending your trip by adding more hourly pack...