Udrive UAE

Do customers pay Toll Gate charges? Customers are responsible for all Toll Gate charges (SALIK/DARB) incurred during your trip.   Udrive also charge a...

What is an excess fee?    Excess fee is any additional charges you are required to pay towards a claim in case of an accident.    A red/faulty report i...

When do I get billed for pay per minute rentals?    Customers should always ensure they have enough funds in the selected payment method before starting...

All fines will be charged separately within 5-7 business days of your reservation, with an additional administration charge as per the Udrive pricing schedu...

All fines will be charged automatically on your preferred payment method along with admin fees as per the Udrive pricing.      You will have 24hrs to r...

You can update your payment method (i.e., add a new debit card/credit card) from the Udrive mobile application.   Please have a look at the detailed payme...

You can update or delete your credit/debit card by following a few simple steps as shown below.

Yes, if a refund requires an international bank deposit, the customer is responsible for covering the associated transfer fees. This policy ensures that we ...

Users may cancel their monthly rental with the following penalty based on the amount of time left in their rental agreement: 1-3 months: 1 month penalty ...